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Aplicação de controle estatístico de processo na empresa Metasa como uma ferramenta de competitividade
(2014-05-20)
In the last years many areas in the productive section have experienced fast technologic progress and, this way, demanding even more specific tools to control and assess these processes. Significant improvement in the ...
A relação entre qualidade, motivação e comprometimento organizacional : estudo de caso em uma universidade federal
(2014-06-05)
The University is considered a complex organization, not only for being a specialized institution, but mainly because of multi-task and attending to various segments of the public, in front of a demanding and constantly ...
Avaliação da qualidade da Feira de Produtos Coloniais e Agroecológicos de Chapecó - Centro 1 por parte dos consumidores
(2014-05-28)
This work had as its main objective to evaluate the quality of the Fair of traditional and agroecological products of Chapecó - Center 1 from the perspective of its consumers. This fair is the oldest and most structured ...
Sistemas de avaliação e produto turístico: um estudo exploratório-descritivo nas operadoras turísticas do município de Porto Alegre
(2014-05-14)
The objective of this work consists in diagnosing the contribution of the quality systems in tour operators in the production and distribution of tourist products in Porto Alegre, Rio Grande do Sul. A the identification ...