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Percepção ambiental dos gestores de meios de hospedagem: estudo de caso em Caxias do Sul-RS
(2014-05-05)
The objective of this study is to verify the environmental perception of the managers of lodging establishments in Caxias do Sul (RS), regarding environmental quality and its importance in the operationalization of their ...
Responsabilidade de hóspedes em relação à variável ambiental: estudo de caso de dois meios de hospedagem
(2014-05-21)
This research wants to study the relation between the guests´ behaviour and the environment, regarding the next question: Is the environmental variable regarded in the choice of the hotel and the touristic destinations? ...
Procedimento operacional padrão de governança e sustentabilidade em hotelaria
(2014-06-06)
Unlike the idea of common sense, the maid is the protagonist and not supportive of
the organizational system of hospitality and tourism, as it is the leading actress of
housekeeping in hotel management. In a dramatic ...