Nowadays business organizations are inserted into a complex, mutable, interconnected, and turbulent environment, signaling the need to use strategies that can guide which direction to go and help administrators to focus. ...

This research aimed to discover and to dimension the existence of a relationship between the experience of spirituality and the performance of workers, through the Participation in the Results Program (PPR), in an metallurgic ...

This work presents some considerations about processes on organizations, around business process management (BPM) context, emphasizing business process modeling. First, it is presented a study on business process management ...

Following a tendency within the social sciences to understand the relationship among the processes that compose it, this study aims to examine the interrelationships among leadership styles, the leader communication and ...

This work discusses the strategy of customer retention through the practice of relationship marketing in the context of retail services at the car dealership. More specifically, the Passion Automóveis Ltda., Peugeot ...

Currently various initiatives are implemented by government and academy, to the identification of a National Health Innovation and also the formation of Local Systems of Health. All economic sectors seek to study and ...