Análise dos fatores de sucesso na gestão de projetos: uma revisão bibliográfica da literatura comparada ao cotidiano de gestores de projetos de TI

Abstract

Due to the benefits it brings to both companies and clients, project management has become an essential part of the IT market. This market has experienced exponential growth in the last two decades, particularly in the field of export and import of services'a recent area related to international trade -continuing on a positive upward trajectory. Considering this scenario, scholars have begun to examine the factors that make a project successful (or a failure) and how to assess these factors. As a result, this present study aims to provide the reader with an understanding of IT project management. A literature review of project management literature was conducted, revealing the most commonly cited success factors by authors. Based on the literature review, a division into four groups of success factors distributed within two categories was proposed, and these were validated with individual factors through in-depth interviews in the second part of this study. The interview results revealed a discrepancy between project managers' preferences, which strongly value subjective success factors, and the company's approach, which focuses on strictly objective metrics, prioritizing on-time, scope, and budget delivery. [resumo fornecido pelo autor]