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Atributos e dimensões da qualidade em serviços relacionados à satisfação : a percepção dos alunos de graduação em administração e a busca por maior competitividade de uma instituição de ensino superior
(2014-05-13)
This paper presents a study about the identification and evaluation of the main characteristics
of quality according to the business Administration students related to their satisfaction with
the services offered by the ...
A dimensão tácita do conhecimento na definição dos requisitos em uma fábrica de software da serra gaúcha
(2014-04-29)
In a development environment software requirements phase extraction is a complex process
that involves a significant interaction between client and analyst. This step is crucial for a project to start correctly, triggering ...
Avaliação da qualidade da Feira de Produtos Coloniais e Agroecológicos de Chapecó - Centro 1 por parte dos consumidores
(2014-05-28)
This work had as its main objective to evaluate the quality of the Fair of traditional and agroecological products of Chapecó - Center 1 from the perspective of its consumers. This fair is the oldest and most structured ...
Desconto no preço fornecido somente a terceiro: um experimento relacionando nível de desconto e nível de preço
(2019-01-30)
Pricing strategy based on price discounts can positively or negatively influence consumer perceptions. However, this research focused on analyze the negative consequences of this strategy. It is known that a portion of the ...