O papel da liderança no processo de mudança e aprendizagem organizacional : estudo multicaso nas empresas duradouras do setor metalmecânico

Abstract

Contemporary Organizations need to adapt to the environment in order to keep themselves competitive and innovative on the market. Therefore, competitive edge in one company is conditioned to the capacity of managers and leaders to identify the change and act in order to adapt the companies according to their needs. Thus, for a company, in order to be long lasting, it’s necessary to have individuals who have the leadership to face change, establish clear goals, transform team’s behavior and develop new individual and collective capacities. In this context, this study had as its main goal to investigate the role of leadership on the process of change and organizational learning in long lasting companies of the metalmechanic sector in Marau/RS. To do so, an exploratory search with a qualitative approach was developed, using the multi-case study as strategy and the in-depth individual interview as data collection technique. This way, the leader and the direct follower of the three most enduring companies in the metal-mechanic sector were interviewed, here named as Alfa, Beta and Gama, with 50, 40 and 22 years, respectively. The main contributions of the study are directed to confirm the leadership role in change and learning processes. In this context, the results suggest that the leader in the process of change, contributes by the example, humility, empathy, motivation, orientation, conviction, communication, control and involvement. Regarding the learning process, the leader contributes in the aspect of enabling personal growth situations, prepares a member to substitute it, stimulates sharing experiences and organizes the actions of acquisition and leveling the knowledge between team members.