A responsabilidade civil na modalidade de entrega delivery das empresas formais e informais de Sobral (CE)

Abstract

This study aimed to analyze the type of civil liability in the delivery modality of formal and informal companies in the municipality of Sobral (CE) in the event of an accident, be it traffic or another harmful event. As for the method, the research has a generic qualitative approach of an exploratory nature that investigated the level of knowledge of businessmen and managers about civil liability in the practices of hiring motoboys (motorcycle freight operators) and motoboys perception about their roles as a representative of the company for which they work. The research subjects were eight motorcycle couriers, who provide their services in different ways, and ten businessmen and managers who take the services. The research was operationalized through a semi-structured interview followed by a content analysis with three chronological steps: pre-analysis, material exploration, treatment of results/inference/interpretation. It was observed that most motoboys work precariously without personal insurance, without Personal Protective Equipment (PPE), with old motorcycles and without knowing the federal and municipal legislation of Sobral (CE) that regulate the profession of motoboy/motorcycle freight. As a result, there is lack of knowledge regarding obligations and civil liability regarding delivery activity, both on the part of entrepreneurs and motoboys, in case of a harmful event enroute to delivery. [resumo fornecido pelo autor]