Competências pessoais do médico veterinário que atua na clínica médica de pequenos animais

Abstract

The routine of a small animal veterinarian requires certain personal skills to perform his/her service professionally. Stressful situations, physical and mental fatigue, demands from owners, and even professional and financial devaluation lead veterinarians to suffer from depression, professional exhaustion, and burnout syndrome, which increases discomfort in the work environment. Thus, the objective of this study was to identify the personal skills attributed and developed by veterinarians who work in small animal medical clinics, through a quantitative study using the Work Context Assessment Scale (EACT) and the Socioemotional Competence Scale (ECSCE). of one scale in relation to another, it was possible to perceive the factors that should be improved in the professional's routine. It was possible to identify that there is a need to reevaluate and promote changes in relation to the work organization (OT) and socioprofessional relations (SR) factors of the EACT. It was identified that these two factors presented scores above the desired for professionals in the area. In relation to the results of the ECSCE, it was possible to identify the need to improve the social awareness and selfmanagement of the veterinarian. Through this research, it is proposed to develop a skills training program for veterinarians, since it was possible to identify their personal skills and the negative impact on the professional's routine due to their work context and the lack of socio-emotional skills. [resumo fornecido pelo autor]