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A relação entre sistemas de gestão da qualidade e desempenho organizacional : um estudo de empresas do setor metalmecânico da serra gaúcha
(2018-03-05)
There is no definitive conclusion, in the international literature, about the impact of quality management system in the organizational performance. Besides that, few studies analyzed if the quality management system and ...
Promovendo mudança organizacional a partir da aplicação do business process management em uma empresa de máquinas agrícolas
(2021-03-29)
Organizational change is no longer a new concept within organizations. Aspects such as pace growth, complexity and unpredictability are forcing companies to make changes. Those who still want to remain in a market of high ...
Mapeamento e redesenho de processos em uma pequena empresa de confecções
(2022-03-24)
Process management has as main objectives to understand exactly the tasks that occur in a company and are constantly repeated at greater or lesser speed, which can be extremely simple and operational or complex and slow. ...