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Relação entre valor percebido, reputação, confiança e custos de troca como determinantes da retenção de clientes no contexto de serviços de telefonia móvel
(2015-04-01)
Maintaining and expanding relationships with customers in the service area, is to encourage customer retention and thus cause the corporation to be viewed differently by the market. However, the service providers must ...
Relações entre valor percebido, comprometimento, propaganda boca a boca e intenção de recompra
(2015-10-29)
Although the construct repurchase intention are being studied by many researchers, there are some challenges on the knowledge of the relationships between the determinants constructs or antecedents. For the development of ...
A elevação da vogal média anterior átona em Flores da Cunha (RS)
(2015-09-30)
The variable raising of the unstressed mid front vowel /e/, in contexts such as cidade::cidadi (city), segunda::sigunda (second) and me chama::mi chama (call me), was studied in the speech of 32 informants from Flores da ...