Conflito trabalho-família e o uso de práticas de suporte instrumental em empresas fabricantes de eletroeletrônicos de Caxias do Sul

Abstract

In a society, where the competitiveness of the enterprise is growing and the work force tends more to be each time diversified, in which the women occupy important space in the professional world, the organizations needs to adopt strategies that they propitiate, beyond the profitability, a healthful environment that prioritizes well-being of the people who of them are part. In this context, the search of balance between work and personal life is a question to be faced by all the companies. Therefore, this research had for objective to propitiate an understanding on the performance of some companies of the electric appliances sector of Caxias do Sul in relation with the conflict work-family which can affect the feminine workforce. The scientific method that guided the research was phenomenological, as proposed by Husserl, and occurred in two stages. The first stage of the research had an exploratory character and had a qualitative approach. It was realized data collection on the companies through half-structuralized interviews in order to verify their positioning on the use of practical of instrumental support, aiming at minimizing the conflict work-family. In the second stage of the research was used a descriptive conception of the research through a quantitative approach. In this stage, a collection of information on the part of the employees was carried through, in a way to raise their socio-demographic profile and to investigate the occurrence of the work-family conflict phenomenon, using the survey method. The population is composed of four companies which manufacture electric appliances of Caxias do Sul and the samples were configured as non judgment probability and proportional stratified probabilistic sample. As results, it was observed that the studied companies adopt practices motivated mainly by the search of satisfaction for their employees, the reduction of the rotativity and absenteeism indices and the increase in productivity. Occurrence of the conflict work-family was identified between the employees and a positive effect resulting of the use of the practices of instrumental support contributed to minimize this phenomenon.