Obsolescência do capital humano em organizações intensivas em conhecimento : o caso internetsul

Abstract

Technological advances and global economic investments in IT create a demand for professionals that meet market needs. This environment in constant transformation is associated with the major causes of human capital obsolescence, as in a rapidly changing environment as the technological environment, knowledge can quickly become obsolete. For this, there is an effort of companies in training its employees so that the acquisition of human capital is greater than the depreciation of this, through formal and informal training organizations look to meet the demands of formal education in order to keep your updated human capital and conquer space in the market, and stay competitive. These companies have been growing 18% and 20% respectively in the last two years. This thesis aims to analyze the human capital obsolescence (competence and knowledge) in professionals from the information technology organization intensive in knowledge, and most of them are internet providers and they are part of an association of providers that has 132 member companies, in the south of Brazil, especially in the state of Rio Grande do Sul. The survey consists of a mixture study, it uses as a method the case study with two distinct stages: the first qualitative, through interviews with directors and IT professionals, and the second stage quantitative in which a questionnaire was sent to 132 companies associated with InternetSul and 205 questionnaires were returned related to the 37 companies included in the study population. Among the main results are: the lack of alignment between universities and the labor market as one of the main problems for the acquisition of human capital, technical courses prepare professionals for the labor market, therefore technical professionals have a different view in relation to the percentage of recent college graduates and prepared for the job market. The obsolescence of human capital varies with the level of education of IT professionals and these are noted for their expertise. Thus, regardless of their training or experience in the field of time seeking to learn from colleagues and supervisors also have learning investments at work vary according to the level of education and professional experience. The professionals who attend graduation invest more time in formal learning than other professionals.