Inovação no uso e aceitação da tecnologia da plataforma E-Notariado pelos cartórios da região norte do Estado do Ceará

Abstract

Technological evolution has gained more and more space in the performance of various professionals in the public and private sector, reaching deeply into the notary offices throughout Brazil with virtual mechanisms through online platforms that facilitate the pact of will and the notary services of in order to improve user satisfaction. The changes faced by notaries in the use of technological tools are a real challenge for Brazilian notaries. Thus, the objective of this research is to analyze the perception of the constructs perception of performance expectation, expectation of effort, social influence and facilitating conditions such as the intention to use technology, especially the e-notary platform created by the provision nº 100 of the CNJ ( National Council of Justice), by the registrars, notaries and employees of the notaries in the North Region of the State of Ceará. Classified as exploratory and descriptive, the research adopted the investigation technique with a survey method in which 43 questionnaires were collected from employees and notaries and registrars in the Northern Region of Ceará. Through data analysis with presentation of statistical results, the results found indicated that there are positive repercussions between the intention to use the technology and the variables performance expectation, effort expectation, social influence and facilitating conditions. When comparing users' perceptions of using the platform, especially the variables performance expectation, effort expectation and social influence, results that obtained a higher degree of statistical classification are also found. Regarding the results found on the variable facilitating conditions, they can still be improved for the use of the platform. In addition, the results showed statistical differences when comparing education levels with facilitating conditions, showing that people with higher education have a higher rate of facilitating conditions. [resumo fornecido pelo autor]