Felicidade, valorização e qualidade de vida no trabalho : percepção dos funcionários de empresas prestadoras de serviços contábeis

Abstract

The development of organizations is related to the involvement of intangible assets, that is, the labor and management of companies for better performance and sustainability. Thus, the participation of all those involved, it is necessary that they are qualified, satisfied and happy in the work environment for better performance of their activities. The objective of this study was to demonstrate how happiness and appreciation at work affect quality of life at work, in the perception of employees of accounting service companies in the city of Sobral in Ceará, Caxias do Sul and Bento Gonçalves in Rio Grande do Sul. The sampling was non-probability by convenience and the sample size was 76 employees. The data were treated through descriptive statistics and structural equation modeling with software Smart PLS® v. 3.3.2 (Ringle et al., 2015). It can be stated that the dimensions Valuing Life, Happiness at Work explain 75.% of Quality of Life at Work, i.e., Happiness at Work has an influence of 44.9% on Quality of Life at Work and Valuing Life has an influence of 21.6%. The study presented in this dissertation can contribute to the existing literature, through the result of testing the theoretical assumptions about the behavior of the dimensions Valuing Life and Happiness at Work and for the accounting service companies participating in the research, it can better understand the feelings of their employees. As future work, it is suggested that this study be reapplied to other accounting service companies with the addition of moderating variables. [resumo fornecido pelo autor]