Relações entre capital psicológico e motivação : um estudo em organizações de saúde do Rio Grande do Sul

Abstract

The Psychological Capital and the theory of self-determination, through the study of motivation for the job are related areas will research of human behavior in organizations. Both approaches propose measuring instruments to check the influence of subjective factors in human performance in companies. Based on these two theoretical approaches, empirical research was carried out quantitative and qualitative in order to check whether there is a relationship between Demotivation, Extrinsic Motivation Intrinsic Motivation and with the dimensions of Psychological Capital (Self-efficacy, hope, optimism and resilience). The study sample consisted of 235 workers in the health sector, in Rio Grande do Sul / BR. In the quantitative stage was used the PCQ -24 instruments and MWMS in active employees of administrative and healthcare area, in hospitals and medical clinics. In the qualitative phase were conducted open interviews with five people who participated in the quantitative sample. The methodological procedures used were factor analysis, ANOVA and Correlation Matrix for quantitative and content analysis approach in the qualitative approach. Among the findings highlight that there is a negative correlation between Psychological Capital and Demotivation well as a positive correlation between the dimensions of Psychological Capital and Motivation Intrinsic. Considering the motivation as a continuum between Motivation Extrinsic and Intrinsic Motivation, it was observed that the higher the level of Psychological Capital in individuals over the results closer to the type of Intrinsic Motivation levels. Statistical results suggest that professionals working in care have higher motivation levels to work and Psychological Capital of the administration area. Similarly people with full grade level showed high levels of motivation and Psychological Capital compared to individuals without complete schooling. In qualitative research it was found that the reflex action triggered by participation in the quantitative stage of the study resulted in four main ideas; and self-reflection on the work, the lack of focus on human, the split between task and people and the motivation for the performance of work activities. These 'key ideas' were discussed by theoretical approaches that have supported this research.