The theme of project management attracts the attention of academics and practitioners, since it directly impacts on the strategic, tactical and operational form of functioning of any organization. In addition, one of the ...

The objective of this study was to evaluate the efficiency of the IFRS units using the Data Envelopment Analysis (DEA) method. This technique is indicated to evaluate the relative efficiency of Decision Making Units (DMUs), ...

There is no definitive conclusion, in the international literature, about the impact of quality management system in the organizational performance. Besides that, few studies analyzed if the quality management system and ...

Knowing what the customer values in a service or product is important for the growth of an organization and can represent a determining competitive advantage. From this perspective, this research aims to measure the factors ...

Nowadays, the goods and services customization, introduced through the Mass Customization concepts, has become an important industry strategy in the search for opportunities to remain competitive in the market. That strategy ...

Traceability is defined as the ability to visualize events throughout a product's history from its origin to the end of its life cycle. The knowledge of its use began in the 1960s, after the publication of an article ...

According to the National Transport Confederation (CNT), the road transport system represents the means by which approximately 60% of the cargo is transported in Brazil, thus making it more representative of existing modes. ...