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Táticas vinculantes, reputação do provedor de serviços, confiança e compromisso como antecedentes da retenção de clientes
(2016-07-08)
Customer retention can be a competitive advantage for service providers and, from the perspective of relational exchanges, it is essential to understand the determinants that precede, identifying the constructs that ...
A relação entre a imagem do varejo de vestuário e a lealdade de consumidores da geração Y
(2016-07-25)
In the highly competitive retail market there is a constant search for differentiation and customer loyalty. However, understanding how store image attributes are perceived by consumers is a matter of paramount importance. ...
Ações de sustentabilidade ambiental em meios de hospedagem do roteiro turístico Vale dos Vinhedos
(2016-11-28)
What environmental sustainability measures are implemented in the lodging means of the Roteiro Turístico Vale dos Vinhedos? From that question, the study aims to analyze the environmental sustainability actions developed ...
Ação bactericida (in vitro) de gerador de alta frequência sobre culturas bacterianas comumente encontradas em feridas crônicas
(2016-12-09)
In the physiotherapy practices, various electrotherapy techniques are used with antiseptic and antibacterial purposes; however, few studies are found about the action of high-frequency generator in the treatment of diseases ...
Instrumentos jurídicos e econômicos de enfrentamento da degradação ambiental gerada pela prática da obsolescência programada na sociedade de consumo
(2016-12-02)
The research shows an analysis of programmed obsolescence practice as motivational tool consumption in modern society. Introduced furtively in the economic system, planned obsolescence is responsible for a number of ...
Jurisdição ambiental : o contrato social e sua expressão no direito fundamental ao meio ambiente ecologicamente equilibrado
(2016-10-20)
The environmental jurisdiction, to be effective, must be based on consideration of the social contract and its expression in the Constitution with a primarily geared to the fundamental right to an ecologically balanced ...
Utilização dos resíduos da elaboração de suco de uva orgânico na produção de farinhas e cogumelos comestíveis
(2016-06-21)
Although part of the waste generated from the production of grape juice and wine is used for the preparation of liquor, as animal feed or as fertilizer, good portion of these
is discarded in nature, and may cause environmental ...
Preparação e caracterização de membranas impregnadas com nanopartículas de prata e cobre e sua aplicação na desinfecção da água
(2016-06-21)
The contamination and the improper use of water linked to the population growth have caused concern on the part of the legislation, which has been leading to the study of new technologies that aim the treatment, reuse and ...