Inteligência territorial em turismo: aplicação do sistema de capitais para análise de observatórios de turismo da Europa e da América Latina

Abstract

The study analyzes Tourism Observatories with territorial focus and operation on subnational scales of European and Latin American countries through the Capital System approach and theoretical support of concepts from the areas of Tourism Management, Knowledge Management, Knowledge Based Development and Territorial Intelligence. The research is exploratory-descriptive, uses the mixed method through a convergent project that integrates qualitative and quantitative research and contemplates the execution of different techniques such as content analysis, interviews, application of questionnaires by e-mail and survey. Among its results it presents the historical, conceptual and operational contextualization of the Tourism Observatories in international level; proposes categories of analysis for its characterization and describes the situation of Tourism Observatories in countries of Europe and Latin America. Finally, the study proposes a model for analysis of the Tourism Observatories with the Capital System, which may subsidize the constitution of new tourism observatories, as well as support the management of the observatories in operation.