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Qualidade da informação, desconfiança, risco percebido e intenção de compra no contexto de compras on-line
(2015-10-02)
Consumer behavior, facing the new options that the internet and online channels offer, has changed the way consumers act and search for the best purchase option. Therefore, the understanding of the antecedents or determinant ...
Towards a knowledge-based services framework from the value cocreation in public services: the case of the public transport services in the South of Brazil
(2022-10-27)
Recent studies have shown that the efficiency measure of public services organizations is no longer sufficient to satisfy citizens and guarantee the society's welfare and should be achieved from the public value, with a ...