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A influência do uso e da cultura da informação na integridade estrutural da inteligência estratégica dos distribuidores Randon
(2016-02-23)
Strategic Intelligence is recognized in the field of administration by the capability to enhance the competitiveness of organizations and to support decision making through a better comprehension of the environment. However ...
Análise da relação entre qualidade percebida e critérios competitivos : um estudo de caso no ramo de informática/internet
(2016-03-09)
This study had as objective evaluates the relationship between competitive criteria and acting of services in terms of noticed quality and the need of adaptations of trade offs in the competitive criteria with base in the ...
Desenvolver cadeia de suprimentos local ou global : um estudo de caso do processo decisório no Grupo Marcopolo
(2016-02-19)
The complexity of the globalized and competitive market leads the companies to the search for the optimization of processes, costs reduction and achievement of economies of scale, not only in production but also in support ...
A influência da imagem de loja, do valor percebido e do conhecimento de marca na intenção de compra em diferentes formatos de varejo
(2016-04-29)
The store image adds to improve understanding the needs and desires of consumers. In this context, retailers need adapt to meet with technological, economic and social changes. Therefore, the aim is to check the dimensions’ ...
Práticas Lean Manufacturing e métricas de desempenho em empresas do setor automotivo da Serra Gaúcha
(2016-07-29)
The automotive sector is characterized by the search for cost reduction and waste in their production processes. Thus, it becomes necessary to use best practices to stay competitive in the market. Among these practices, ...
Relações entre capital psicológico e motivação : um estudo em organizações de saúde do Rio Grande do Sul
(2016-06-21)
The Psychological Capital and the theory of self-determination, through the study of motivation for the job are related areas will research of human behavior in organizations. Both approaches propose measuring instruments ...
Bases, processos e resultados da aprendizagem interorganizacional em rede de cooperação : um estudo de casos múltiplos
(2016-05-11)
The inter-organizational learning has emerged as one of the relevant issues to the environment in which organizations are inserted, integrate an important tool in the formulation and development of strategies for companies ...
Percepção dos profissionais da área da saúde sobre o processo de acreditação hospitalar nivel I (ONA) - caso do Hospital Geral de Caxias do Sul
(2016-05-11)
Accreditation is the procedure for the evaluation of institutional resources, volunteer, periodic, secretive and confidential, which tends to ensure the quality of care through previously accepted standards. This work was ...
Operações de serviços, qualidade percebida e lealdade : um estudo no setor bancário
(2016-05-11)
The environment of services operations poses challenges to organizations and their managers, mainly because they involve the customer in the acts of consumer service. The effects of technology and globalization, makes the ...
A relação entre a imagem do varejo de vestuário e a lealdade de consumidores da geração Y
(2016-07-25)
In the highly competitive retail market there is a constant search for differentiation and customer loyalty. However, understanding how store image attributes are perceived by consumers is a matter of paramount importance. ...