Contribuição das práticas dos programas de aprendizagem experiencial para o desempenho gerencial: um estudo de casos múltiplos

Abstract

The literature review indicates that learning relationships are expected to become increasingly widespread and are thus supported by constantly evolving technologies. The learning process and the need for human beings to use it to predict future events is significant in organizations where the need for high performance by teams, as a result, requires a high degree of planning and execution. The study aimed to analyze the contribution of the practices of the experiential learning programs to the perceived managerial performance. To this end, an exploratory qualitative research was conducted using the multiple case study as an investigation strategy and managers participating in experiential learning programs as the unit of analysis. Data collection was carried out with semi-structured interviews and participant observation. The content analysis method supported by Excel software that supported the data analysis stage. The main results identified are related to the changes brought about by the programs of learning experiences, when working intensely the emotions in its participants. They provide self-knowledge, overcoming and self-development based on the resiginification of limiting beliefs. In an exploratory way, the study contributes to broaden the understanding that experiential learning applied in an integrative way can contribute to leverage managerial performance. The intersection between the creation and design of experiential learning programs with the interaction of formal and informal learning and perceived managerial performance, results in active experimentation, in which the participant becomes able to apply theories in the decision-making and resolution process of problems.