Comportamento seguro no trânsito: percepção de motoristas de transporte coletivo de passageiros

Abstract

Traffic is a collective space for human mobility used in different ways by people every day. It's a dangerous environment and there are many risks involved, such as accidents and their high rates of injuries and deaths, but safe behavior in traffic is one of the alternatives to reduce accidents. For collective transport drivers, traffic is also a working space. In addition to respecting the traffic rules, regulated by legislation, there is also a commitment to passenger transport and safety, which increases the responsibility for safe behavior. For this reason, the general objective of this research was to analyze the perception of collective transport drivers about safe behavior in traffic. Therefore, a descriptive qualitative and transversal research was carried out through semistructured interviews with collective transport drivers. Data analysis was based on Bardin's content analysis technique and, for data organization, the qualitative data management software NVIVO was used. The results show that the most frequent influences on safe behavior, from the interviewees' perceptions, were: attention, emotions, decision-making, caring about the ones around them, self-care, organizational influences, knowledge/handling of the vehicles and traffic laws. Learning stood out as an alternative to change behaviors. The psychosocial protective factors related to safe behavior were: positive relationship with their role, adequate remuneration, appreciation because of passenger feedback, organizational support and transparent communication with the company, family structure and support, and recognizing the importance of self-care and caring about the ones around them. The psychosocial risk factors mentioned were: prejudice towards their profession, hostile relationship with the passengers, traffic unpredictability and the continuous need to adapt, lack of adequate care by the company, and family problems. Based on the results, a qualification program aimed at collective transport companies was proposed, focusing on the strategic management of psychosocial factors and their influence on safe behavior in traffic. [resumo fornecido pelo autor]