E-procurement no comércio internacional: proposta de metodologia para empresas em ambiente globalizado

Abstract

This study aims to propose a progressive e-procurement methodology applied to export trading companies and small-sized trading firms, considering the specific characteristics of international trade operations. In a context marked by the increasing digitalization of organizational processes and the complexity of global supply chains, e-procurement stands out as a strategic tool to improve operational efficiency, supplier management, and business competitiveness. The research adopts a qualitative, descriptive, and exploratory approach, based on a literature review and comparative analysis of theoretical e-procurement models. The study is primarily grounded on the functional structure proposed by Minahan and Degnan (2001), the Procurement 4.0 concept developed by Pinto (2019), the hybrid organizational model presented by Neves (2016), and recent studies on procurement Odutola (2022). Based on the integration of these approaches, a methodological proposal was developed, structured into sequential and interdependent stages, including process diagnosis, supplier classification, request standardization, gradual digitalization, structured supplier management, and monitoring through performance indicators and data analysis. As its main contribution, the proposed model presents a progressive and adaptable approach, allowing implementation according to the organization's level of digital maturity, without requiring high initial investments. Furthermore, the methodology considers the operational particularities of export trading companies, such as their intermediary role, dependence on multiple international suppliers, and logistical complexity, providing greater control, traceability, and support for decision-making. Thus, this study contributes to the advancement of the literature on e-procurement in the context of international trade and provides practical insights for the application of this tool in small and medium-sized enterprises operating in globalized environments. [resumo fornecido pelo autor]