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Percepção do aluno de administração frente estratégias de aprendizagem ativa como inovação ao modelo tradicional de ensino
(2019-09-12)
This dissertation presents an analysis of the active learning strategies adopted in the IES Management course in the southern region of Brazil. This work brings the perception of the student about the practices carried out ...
Adaptação da escala SERVQUAL para avaliação da qualidade dos serviços no contexto da construção de edificações multifamiliares
(2014-06-04)
The expectations and perceptions of high standard residential buyers in the city of Caxias do Sul-RS front of the services received is this research work subject, which aims to develop a theoretical and practical understanding ...
Ecoinovações no polo industrial de Manaus : direcionadores e fatores determinantes
(2017-08-18)
One of the points of relevance of the Report of the World Commission on Environment and Development of 1987 concerns the non-predatory use of natural resources and the degradation of the environment. Innovations emerge as ...
Impactos dos modelos mentais no desempenho organizacional : um estudo no setor metalmecânico de Caxias do Sul
(2015-08-14)
Mental models are described as a set of representations, a world view. They are biases and assumptions that impact directly on the individual actions. Based on the theoretical assumptions this study had the purpose to ...
Relação entre valor percebido, reputação, confiança e custos de troca como determinantes da retenção de clientes no contexto de serviços de telefonia móvel
(2015-04-01)
Maintaining and expanding relationships with customers in the service area, is to encourage customer retention and thus cause the corporation to be viewed differently by the market. However, the service providers must ...
A prática relacional existente entre um fabricante e seus distribuidores e a percepção de valor do relacionamento na díade
(2014-05-06)
The interorganizacional relationships have attracted several studies of marketing about the theme Relationship Marketing. This paper addresses how the dimension of relationship marketing can influence the value’s perception ...