Impacto das capacidades dinâmicas no desempenho organizacional mediadas pelos mecanismos de aprendizagem na pandemia COVID-19

Abstract

The corporate environment is increasingly competitive, demanding multiple personal and organizational skills. For this reason, the market requires dynamism and agility from companies, in order to adapt to new demands, which require organizational performance. In this context, the general objective of this thesis was to analyze the impact of dynamic capabilities on organizational performance, mediated by learning mechanisms, during the COVID-19 pandemic period. The theoretical model was composed of 8 constructs, namely: adaptive capacity; absorptive capacity; internal and external knowledge acquisition; knowledge coding and control; knowledge sharing; organizational performance composed of internal and comparative performance. For data collection, a research instrument was used, adapted based on Darroch (2005), consisting of a 5-point Likert-type agreement scale, which was validated by three Ph.D. professors in the areas of administration and economics. A pre-test was applied with the objective of making adjustments to the items that make up the instrument. After the adjustments were made, the instrument was applied to a sample of 83 entrepreneurs and/or company managers, which had in their functional chart 10 or more employees. The collection was done virtually through Google forms, from March to October 2022. Data analysis was carried out through structural equation modeling (Partial Least Squares Structural Equation Modeling - PLS-SEM), using the SmartPLS® software algorithm, version 3.3.9. The direct effects found in the causal relationships between the variables of the model and the hypotheses formulated were analyzed, and all were confirmed with a significance level of 5%, as well as through the R² values, that the dynamic capabilities positively influence the organizational performance, mediated by the learning mechanisms. Finally, the main contributions of this thesis in theoretical terms, are related to the use of dynamic capabilities by companies; as an empirical contribution, the decision making based on the results of this study. As a novelty one can mention the adaptation of Darroch's (2005) research instrument, relating dynamic capabilities and organizational performance, in the context of the COVID-19 pandemic. [resumo fornecido pelo autor]