Soluções de Big Data disponíveis para a gestão de destinos turísticos inteligentes no Brasil

Abstract

With the evolution of Information and Communication Technologies (ICTs) new possibilities arise regarding the development of smart techniques, processes and operations. This also occurs in the case of Tourist Destinations, which evolves to Smart Destinations (SDs) with the help of these technologies' application. Supported on these references, the research identified thirteen solutions based on available or with potential use Big Data in the management of SDs in Brazil. From this and based on bibliographic review and documentary analysis (solution's websites, promotional material, explanatory videos, among others), the obtaining data channels, possible tourist indicators generated and the access conditions of each of the solutions found were characterized. As a final result, the research presents a data systematization that allows managers of Brazilian tourist destinations to understand the characteristics of each of these Big Data resources, supporting the choice of the most appropriate alternatives to the profile and needs of each destination. [resumo fornecido pelo autor]