Os desafios na inserção de imigrantes venezuelanos no ambiente de trabalho das empresas da região da Serra Gaúcha

Abstract

The present work has as general objective to identify what are the challenges faced by companies and by Venezuelan immigrants in the insertion in the work environment in the companies of the region of Serra Gaúcha - RS. The specific objectives are to identify what are the factors and difficulties for the insertion of immigrants coming from Venezuela to Brazil, to identify the recruitment and selection procedures that are carried out for immigrants from Venezuela and what actions are aimed at the insertion of Venezuelan immigrants in the work environment are carried out in companies, through interviews with Venezuelans and company managers, through an interview guide, compiling the collected information in order to verify the conclusions. As a methodology for this study, research with a qualitative, exploratory approach was used, involving documentary research and semi-structured interviews on the subject, with the aim of verifying the challenges faced by companies and immigrants for the insertion of Venezuelan immigrants as company employees. The results of the study pointed out as difficulties in the insertion of refugees in the work environment the lack of preparation of the immigrants in relation to the language of Brazil, which generates great difficulty in understanding the Portuguese language, causing poor understanding of the training and rules of the company after the hiring; the lack of academic training of immigrants; the absence of programs for the insertion of immigrants in the interviewed companies; the lack of training of Human Resources professionals for a first contact with Venezuelan immigrants; relationship difficulties between immigrants and other co-workers in companies. The study presents, in the final considerations, suggestions for strategies to encourage people management that promotes a culture of diversity and satisfaction among immigrant employees, such as the presence of a bilingual professional to act as an interpreter of the Spanish language in the process of insertion of the immigrants. immigrants, greater offer of training to Human Resources professionals about the culture, language and socio-economic context of Venezuelan immigrants to be hired, in addition to qualification for improving recruitment processes and programs for inserting Venezuelans in companies. [resumo fornecido pelo autor]