Análise comparativa entre a mão de obra própria e terceirizada na construção civil em diferentes processos

Abstract

In view of the country's situation regarding the current economic situation, the political context and the expectations for improvements, both in the national and global view, the civil construction market remains excessively competitive and with little hope for immediate improvements and this competition generates a need for change and improvement in prices and quality of products, which can massively develop the interest of construction companies for a better performance in their work, an improvement that arises through an effective management, as a whole. This paper aims to compare and evaluate the services performed by employees and contractors through surveys conducted at the construction site, from the point of view of the company responsible for managing the site with regard to quality and productivity at a work of a residential and commercial building in a city in Serra Gaúcha, Rio Grande do Sul. All services evaluated in this study were monitored daily and for all teams the same parameters pre-established by the company were used. After the survey, organization and data analysis, it was noted that in some services the outsourced labor was more efficient, but in terms of quality it was lower in all services. [resumo fornecido pelo autor]