"Não só atender, mas para encantar": os efeitos de sentido sobre a mulher trabalhadora no turismo

Abstract

Aiming to analyze the production of meanings about working women in Tourism, this dissertation is articulated through the fields of knowledge of labor law, feminism and art, affiliating itself to the theoretical and methodological assumptions of Discourse Analysis presented by Michel Pêcheux, to elaborate the discourse analysis of the text of the National Tourism Plan - PNT 2018/2022. Such theoretical-methodological analysis articulates concepts from Psychoanalysis, Historical Materialism and Linguistics. Therefore, the approach of law, feminism and art take place to discuss the places imposed for working people in tourism. The discursive sequences - SDs and art reveal the production of effects of meaning about the woman tourist worker, who must "not only serve, but enchant". Still as a contribution, tourism, understood as a practice, expresses how the destination only happens through the maximum exploitation of surplus value, and even in this case, through the exploitation of women's bodies. Art is the one who denounces the contradiction: overwork is demanded from the working woman, but there is no remuneration or recognition, since it is precisely care, or hospitality/welcoming, the form of providing services for tourism. [resumo fornecido pelo autor]