Trocas sociais e ecossistema de inovação com abordagem territorial : uma pesquisa de método qualitativo

Abstract

The theory of social exchanges describes the relationships between two or more people with pros and cons constituted by elements and actions. The innovation ecosystem, on the other hand, represents a diverse environment composed of actors involved in the innovation of processes, products and services. With the premise that the overflow of innovation occurs in the relationships between the actors of the ecosystem, social exchanges can act in a relevant way in the context of a territorial innovation ecosystem. Thus, the general objective of the doctoral thesis was to analyze the social exchanges between the actors of an ecosystem for the overflow of innovation. The method was constructed using the qualitative research approach through an exploratory case study in the territorial innovation ecosystem of the municipality of Caxias do Sul-RS. The data sources were triangulated with the Iramuteq® software, which assisted in the process of analysis and categorization of the semi-structured interviews, observation reports and documents made available. Regarding the results, the actors of the helixes Companies, Public Authorities, Universities and Civil Society with their specific partnerships, projects and events stand out in the innovation ecosystem. Social exchanges occur in interactions (collaboration), activities and knowledge, with problems in some relationships due to lack of trust and rivalry/individualism. In the relationship between openness of actors and propellers, territory and innovation spillover, products and services depend on development and innovation to provide solutions and technology to the market. The research identified the following elements of social exchanges with application in the territorial innovation ecosystem: governance, communication, collectivity, culture and creativity. [resumo fornecido pelo autor]