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A reconstrução da etnicidade na arena turística: o caso do roteiro de turismo rural cultural Caminhos de Pedra - Bento Gonçalves - RS
(2014-05-20)
The present research is about the reconstruction of the Italian ethnicity in the tourist arena of Distrito de Sao Pedro community, rural area of Bento Gonçalves - RS. It intends to demonstrate the ethnicity reconstruction ...
Da pedagogia da hospitalidade no turismo ao turismo pedagógico pela hospitalidade
(2014-06-05)
This research aims to contribute to touristic enterprises in a sense of having a pedagogical tool to the continuous education for the managers and employees within hospitality relations or even hosting which might ...
Procedimento operacional padrão de governança e sustentabilidade em hotelaria
(2014-06-06)
Unlike the idea of common sense, the maid is the protagonist and not supportive of
the organizational system of hospitality and tourism, as it is the leading actress of
housekeeping in hotel management. In a dramatic ...
A educação ambiental como objeto de estudos nos programas stricto sensu em turismo no Brasil (período 1997-2011)
(2014-06-26)
The Environmental Education (EE) is an important instrument to sustainable tourism
development, being used to people sensitization about environmental impacts
minimization resulting from the use of natural resources in ...
Natal Luz em Gramado (RS), tradição e inovação : um olhar sobre os fatores que determinam o retorno dos turistas ao evento
(2014-06-04)
The study aimed to identify factors for the cyclical return of tourists during the "Natal Luz", an event held annually in Gramado (RS). The focus was to explore the elements of the show. To analyze the organization of the ...
História e cultura da alimentação : a Galeteria Peccini e o patrimônio de Caxias do Sul (1950-1970)
(2014-06-03)
La presente Discussione di Master tratta della storia di un´impresa costituita dall´insieme "Albergo e Ristorante", localizzata a Caxias do Sul e con enfasi nell´area gastronomica: la "Galeteria Peccini". In verità, la ...
Indicadores de desempenho na gestão estratégica hoteleira familiar com base no estudo de quatro organizações da região turística da serra gaúcha
(2014-06-05)
The theme of this work is the use of assessment tools and non-financial performance with strategic family hotel based on the study of four organizations in the Serra Gaucha. In support of this issue, we made a theoretical ...
Hospitalidade sob o olhar do hóspede nos espaços do hotel
(2014-05-29)
Dissertation presented to the Caxias do Sul University, RS, on the Program of Master Post-graduation in Tourism, line of research "Tourism and Organizations", as partial requisite for attainment of the heading of Master ...