Aprendizagem organizacional em instituições de ensino superior : uma análise dos fóruns institucionais na perspectiva do corpo docente

Abstract

Learning is a process of understanding and structuring of reality and through previous experiences, new information is acquired and reorganized. Knowledge, learning outcomes, can start at an individual level and expand the group, later reaching the level of organizational learning where cognitive change occurs, the perception of individuals and the organization. This study aims to examine organizational learning in higher education institutions. The study was conducted in three institutions of higher education in Caxias do Sul, belonging to a network of private education. As a research methodology, have used the exploratory qualitative research, from the development of multiple case study with the application of indepth interviews with a semi-structured approach. The subjects are the teachers who attended the editions of institutional forums, from January 2010 to July 2012, considering, as theoretical support, the literature related to knowledge and organizational learning. The data and information collected in this study were analyzed using the method of content analysis. The main conclusions ascertain the institutional forums are the starting point for organizational learning from the perspective of teachers, however the two smaller institutions in number of teachers, the process is more consolidated, including the institution with less time to market. However the institution that has the highest number of professors, the organizational learning does not occur indeed, only some of its characteristics are observed.