Linguagem e educação nos processos interativos de ensino e de aprendizagem no uso de tecnologias digitais

Abstract

Two situations invite the teacher to innovate their lessons with the use of the digital technologies: in some schools is distributed a laptop for each student – by the One Computer per Student Program (PROUCA) of the federal government - in other schools, there are Computer labs – it is an encouragement of state and /or municipal governments. At the same time, we have a teacher who was not prepared for this new school invironment and needs tools, available in the digital technologies, that can help a teacher to interact with them. The help system of a software is a present tool in any technology offered in the market which, according to its declarative way, is available to help the user, but the text, present in the system, demonstrates inefficiency, according to data presented in our research. In this sense, this work seeks to qualify the linguistic-discursive configuration of the present text in the help system, in order to promote the user interaction/ software and enhance the learning process of the digital technologies to the help system fulfill with its enunciative purpose. The descriptive analysis of the data colected by the bibliographic research and the results obtained by the field research in seeking information about the efficiency of the help system, allowed to visualize a proposal for structuring the text in the help system with the focus on enunciative factors and linguistic ways of presenting the information.