Aprimoramento do processo logístico de produtos em CKD em uma empresa do setor metal mecânico da Serra Gaúcha

Abstract

A production and export of Completely Knocked Down (CKD) products comprehend a method of internationalization in the automotive industry that allows the transfer of technology between countries and generates employment in the destination country, where the products are assembled and marketed. This process has been used in Brazil since the 1950s, initiated by the automotive industry. The motivation behind this process was logistical gain, as products are imported in batches of parts, and the reduction of costs in the production chain. Embedded in this context, this dissertation was conducted in a semi-trailer manufacturing company located in Caxias do Sul and aimed to analyze alternatives for improving the logistical process of CKD products. To achieve this objective, a literature review was conducted on the concept of logistics and how the CKD logistical process fits into this context. Based on the analysis, action research was carried out in the Engineering, Expedition Logistics, and Quality areas of the studied company. In the first phase, critical analyses of the current company process were conducted, and the production system to be adopted was defined. In the second phase, improvement actions were suggested in the definition of the CKD product and process, as well as in the separation and dispatch of materials in the form of material kits. Additionally, actions for quality control at each stage were established. In the third phase, the potential results of the implemented actions in the company's process were evaluated. This assessment indicated that, with the suggested improvement actions, there will be an increase in accuracy in material indications in the CKD product's Bill of Materials (BOM) and a reduction in the cost of non-quality in the material dispatch process. [resumo fornecido pelo autor]