Impacto da gestão logística nas estratégias e custos organizacionais

Abstract

This work aims to identify how logistics management impacts business strategies and organizational costs. To this end, the study uses exploratory qualitative research, employing bibliographic procedures. The study participants are managers from three companies in different segments. Data collection is carried out through semi-structured interviews with those responsible for the logistics operations of the participating organizations. The theoretical framework covers the concepts of logistics and its historical evolution, logistics management tools, the impact of logistics on operational costs, logistics as a business strategy, the generation of competitive advantage, and the main logistical challenges faced by organizations. Based on the research data and its analysis, it can be concluded that, in line with the general objective of this work and in response to the research problem, logistics management directly impacts organizational costs and strategies; and that, when well structured through the use of technologies, process integration, efficient transport management, and logistics planning, it can contribute to cost reduction, increased operational efficiency, improved service levels, and strengthened organizational competitiveness. [resumo fornecido pelo autor]