Proposta para o controle de estoque de materiais de reposição de peças no exterior

Abstract

With the growth in the automotive parts replacement sector, according to Breitschwerdt et al. (2017), companies increasingly need to reinvent themselves, seeking the highest possible quality in customer service. Along with replenishment of materials internationally, having an effective and working stock control becomes a fundamental part of the process of shipping these materials. This case study aims to identify improvements in the international replenishment process, focusing on inventory management and control. It is presented by relevant authors, who dominate the subject, describing the processes of good stock control. Data from the sector of the studied company were collected and the processes from the entry of stock to the exit of items for shipment were mapped, seeking to identify failures and opportunities for improvement. Four opportunities that can be applied by the company were observed, where it was concluded that the first one, more focused on inventory control, it would be interesting to obtain a tool to measure it and start performing conference routines. As a second process mapped, it was concluded that one more person would be needed for a second check in the separation of materials for shipment, as there was an error rate in the replacement due to incorrect separations. The third improvement suggested a quality control person dedicated to checking materials manufactured within the company, as the sector does not have qualified labor for this. Finally, it was suggested that the company carry out an analysis of the ABC curve of its items, in order to try to reduce problems with the lack of materials that are no longer manufactured by suppliers over time. [resumo fornecido pelo autor]