O excesso de acolhimentos em instituições de acolhimento de crianças e adolescentes na pandemia da COVID-19 e os impactos no trabalho do/a assistente social

Abstract

The present study represents the critical reflective learning process for the completion of the Social Service Course at the University of Caxias do Sul. This study is the result of research that takes place in a pandemic moment in which the Supervised Internship in Social Work I, II and III took place, from 2021 to the first half of 2022. Its research problem is the following question: How Did the Institutional Shelter Services for children and adolescents deal with the excess of shelters that occurred during the COVID-19 pandemic and what were the impacts on the technical work of the social worker? In order to contemplate the proposed problem in an organized and satisfactory manner, the following guiding questions were listed: 1 – What is and how is an institutional reception service for children and adolescents organized in Brazil? 2 – How is the Social Assistance Policy organized in Brazil? What are your guidelines? 3 – How was the Social Assistance Policy organized to meet the demand imposed by the COVID-19 pandemic in the country? 4 – Have there been changes in relation to the factors that motivated the receptions in the pandemic in relation to the previous ones? 5 – How does Social Service work in a shelter institution for children and adolescents? What changes have occurred in the work of the social worker with the COVID-19 pandemic? 6 – What was sought to be done to qualify the work of Social Work in the institutional space to respond to the demand for work? The main objective of this study was to identify, describe and discuss, through documental, bibliographical and survey analysis, the work of social workers in Institutional Sheltering Services for Children and Adolescents in the context of the COVID-19 pandemic in Brazil. To understand the social reality, the critical dialectical materialist method was used, valuing the categories: historicity, totality, contradiction, mediation, work and everyday life. Regarding the approach, a quali-quantitative or mixed approach was used, within the investigative parameters that are typical of research conducted in the social field. Data collection was carried out through bibliographical, documentary and survey research, with the aim of carrying out comparative analyzes between the results already consolidated by official bodies of applied research. As the importance of this study, the sharpening of the expressions of the social issue that the pandemic emphasized was highlighted, leading to important changes in the professional work of workers in the Unified Social Assistance System - SUAS, and also in terms of the ethical commitment of social workers to offer a qualified service to users of this policy. As a result, the precariousness that the Public Social Assistance Policy has been suffering and the impact on the work of the Social Worker in the face of the excessive reception of children and adolescents during the pandemic, which directly impacted on the qualified service to users, reinforcing practices welfarists, historically known. Also, the need for investment in research was highlighted to analyze the impacts on the work of professionals, seeking, through bodies such as ABEPSS and CFESS, to apprehend in depth the impacts of this period on the work of Social Workers. [resumo fornecido pelo autor]