The expectations and perceptions of high standard residential buyers in the city of Caxias do Sul-RS front of the services received is this research work subject, which aims to develop a theoretical and practical understanding ...

This work addresses the structuring of future scenarios for the road transport industry cargo, covered by COREDE Serra in Rio Grande do Sul. Aims develop consistent forecasts on future events that involve business directly. ...

In service firms, the maintenance and expansion of relational exchanges strengthen customer retention as a differential among the competitors. In order to qualify companies to adopt strategies of customer retention, it is ...

This is a test of the concept of education from the perspective of Heidegger'sconcept of care. Thus, from the elucidation of Heidegger's philosophical concept of care and its aftermath: understanding, interpretation and ...

This dissertation examines the ideological representations present in the voices of the characters in the novel Incidente em Antares, by Erico Verissimo, with the support of the theory of Mikhail Bakhtin, especially his ...

Genital infection by the human Papillomavirus is one of the most frequent sexually transmitted diseases, and about 40 genotypes were detected in female and male anogenital region. The aim of this study was to evaluate ...

The Municipal School of fine arts of Caxias do Sul: stories and memories (1949 to 1967) dissertation, investigated the history of the Municipal School of fine arts of Caxias do Sul in the period between the years of 1949, ...

The hospital effluents has, among other features, the presence of drugs and its possible degradation products, as well as, a high concentration of microorganisms. Currently, environmental agencies have been concerned ...

The dissertation deals with the environmental principle of prudence and responsability of the state for detrimental omissions to the environment. Verifies if the environmental education (formal, non-formal or informal) and ...